US DOL / ETA TA Event Planner

2022-2025

2022-2025

Government

Government

US DOL, Safal Partners

US DOL, Safal Partners

An event planning tool thats scalable and future-proof

When the previous contractor left the US DOL TAU team without a scheduling tool, we we're tasked to build a product that not only fulfilled the need, but did that with budget and extreme time constraints in mind. An MVP was planned and quickly iterated on in order to build a product that was scalable, and immediately usable.

🔬 View the full case study here


Challenge

The previous scheduling tool used for DOL events was owned by the previous contract holding agency. Upon transitioning, the planning tool rights were revoked. The DOL saw this as an opportunity for a much needed upgrade.

Solution

A new and improved, feature rich, government event planning and scheduling product to meet the diverse needs of the DOLs audience. The tool had to meet government level compliance and accessibility standards while maintaining a competitive level of design in both form and function, and also be scalable and future-proof for ongoing sprints and additional needs as they may arise.


Focus Areas

  • Product Research: Competitive analysis, market analysis, feature validation, stakeholder feedback, user feedback

  • Project Management and planning: Roadmap and sprint planning, backlog grooming, Agile

  • Prototyping: Clickable prototypes and interactions demos

  • Product Strategy: Requirements gathering, roadmapping, MVP planning, future feature delivery

  • Product Design: High-fidelity designs

  • Supporting materials: Proposals, stakeholder briefs, test plans

Impact and Deliverables

Quantitative Impact

  • Reported substantial improvement in productivity and an estimated ~32-40 hours saved/event for event coordination staff.

  • Completed 12 sprints and delivered MVP product in 5-month timeline

  • Completed 10 post MVP sprints and delivered in a 3-month timeline

    • Launched 5 new features

    • Completed 45 user stories for feature, functionality, and UX improvements

Design, Leadership, Project Management

  • Launched MVP

  • Launched additional iteration - V2 planner

  • High Fidelity Designs and prototypes

  • Scope, led stand-ups, retros, sprint planning and sprint reviews, managed development and testing.

  • Delivered a flexible and aggressive product Strategy to deliver MVP and future enhancements

    • Built on a scalable and future-proof/thinking design system and establishing jobs-to-be-done framework thinking

  • Feature validation and requirements planning, MOSCOW

  • Productivity and enhancements/organizational process and efficiency improvement analysis

  • Briefed stakeholder/business on roadmap and scope/LOE planning, and funding for investment.

Design Systems

  • Product Research, feature validation, and heuristic review, journey and experience mapping

  • Design system and component library established