Xperience

Xperience is Cross Country Healthcare's flagship B2C product. Designed for travel nurses to access jobs, apply, and connect with recruiters to find their next travel opportunity.

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Challenge

Nurses need access to opportunities, recruiters, and a wealth of contextual information that they can trust.

Focus Areas

• Product Research: Customer interviews, competitor analysis, feature feedback

• Prototyping: Clickable prototypes and interactions demos

• Responsive Design - web, mobile web, & web experiences: Unifying and implementing ideal UX experiences and responsive design across devices and product modalities.

• Product Design: High-fidelity designs

• Product Strategy: Feature roadmapping and scaling, iterative feedback-loop based approach to augmenting product features

• Supporting materials: Research decks and presentations, app store content, marketing designs and materials.

• Design Systems: Documented and established systems Xperience products,

Impact and Deliverables

• Improved search redesign. 8.23 searches/visitor.

• Introduced financial features and paystub tracking.

• Established mobile design system and desktop design system to improve accessibility, consistency, and adoption.

• Led user research and interviews, synthesized data, presented findings to key stakeholders for feature prioritization and roadmap planning.

Disclaimer: All work described in this case study reflects my personal contributions, approach, and impact. I do not claim ownership of the final product, intellectual property, or any work for hire produced by the organization or team. This case study is intended solely to illustrate my role, decisions, and outcomes within the project.