Xperience

Xperience is Cross Country Healthcare's flagship B2C product. Designed for travel nurses to access jobs, apply, and connect with recruiters to find their next travel opportunity.

🔬 View the full case study here

Challenge

Nurses need access to opportunities, recruiters, and a wealth of contextual information that they can trust.

Focus Areas

• Product Research: Customer interviews, competitor analysis, feature feedback

• Prototyping: Clickable prototypes and interactions demos

• Responsive Design - web, mobile web, & web experiences: Unifying and implementing ideal UX experiences and responsive design across devices and product modalities.

• Product Design: High-fidelity designs

• Product Strategy: Feature roadmapping and scaling, iterative feedback-loop based approach to augmenting product features

• Supporting materials: Research decks and presentations, app store content, marketing designs and materials.

• Design Systems: Documented and established systems Xperience products,

Impact and Deliverables

• Improved search redesign. 8.23 searches/visitor.

• Introduced financial features and paystub tracking.

• Established mobile design system and desktop design system to improve accessibility, consistency, and adoption.

• Led user research and interviews, synthesized data, presented findings to key stakeholders for feature prioritization and roadmap planning.